Oral Session: Novel Coronavirus 2019 (COVID-19): What You Should Know for Effective Risk Communication

Recorded On: 03/20/2020

March 18, 2020 - 4:45pm - 5:45pm  ET

1.0 Entry 

Moderator: Christina L. Jones, PhD

Novel Coronavirus 2019 (2019-nCoV):  What You Should Know for Effective Risk Communication
Speaker: Kellee L. Waters, MPS

Learning Objectives: 

1) Explain basic information in lay terms about the new Coronavirus, how it is spread, signs and symptoms, and preventive measures. 

2) Apply at least three risk communication principles when addressing the public about the new Coronavirus, including via social media. 

3) Identify at least two sources of credible updates about the Coronavirus, which can be useful in communicating with schools or communities.

Christina L Jones, PhD

Assistant Professor, Ball State University

Christina Jones, PhD, is a tenure-track Assistant Professor in the Department of Nutrition and Health Science in the College of Health at Ball State University. Dr. Jones spent three years as an Assistant Professor of Corporate and Health Communication at the University of Wisconsin-Whitewater before joining the BSU faculty. She completed her doctorate in Health Communication from Purdue University in May 2014 and her Master of Arts in Communication from the University of Illinois in Urbana-Champaign in May 2009.

Dr. Jones’ expertise and accompanying research program in health disparities and health advocacy in vulnerable populations spans across chronic disease prevention, social justice and health, and health behavior theory, using both qualitative and quantitative methodologies. At this intersection, most of her work investigates the intersection between food insecurity and health, specifically analyzing communication strategies and structural changes that encourage healthy decision-making in food pantry environments. She currently coordinates a student-ran, community-based healthy eating and exercise program for low income citizens, called Cardinal Zumba, and supervises a team of ten nutrition and health education graduate and undergraduate research assistants across a number of community-based projects.

Dr. Jones is a recipient of the 2016 National Communication Association’s Golden Monograph Award, which is a competitively selected achievement bestowed at the top publication in the discipline of the prior year, as well as the 2019 SOPHE Horizon Award for early-career professionals. Dr. Jones has also received top paper honors in the Communication and Technology and Applied Communication divisions of the National Communication Association as well as at the Indiana Public Health Association Conference. 

Kellee L. Waters, MPS

Kellee Waters is a health communication specialist at the Centers for Disease Control and Prevention (CDC). She currently supports the Emergency Risk Communication Branch and leads CDC’s Crisis and Emergency Risk Communication program. Kellee has over 15 years of experience in public health
communication. She has provided communication support during emergency responses to H1N1, Ebola, and the recent Zika virus disease, among others. Previously, she served as an editor, media liaison, and public information officer to internal and external partners. Her real passion is in her current role, though, ensuring that people affected by emergencies get the information they need to protect themselves and their communities. To improve and expand her capacity to serve others, she recently received a Masters in Professional Studies with a focus on Global Strategic Communication from Georgetown University.

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